Tag Archives: IP CCTV

CCTV Security installer vs IT integrator

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What is the end user thinking about IP security solutions ?

We have been speaking to marketing departments and telesales personnel currently working very hard to promote their company and products. The reason being is that we have wanted to ask  several pointed questions in order to gauge the current awareness about IP CCTV in the public domain.

They don’t Know!

The answer I get back every time is “no one seems to know anything about it“!. Strange when you consider that you cannot talk to manufacturer or distributor without  IP security and CCTV integration being at the very top of his agenda.

IT departments are more switched on .

Going into more detail it appears that any mention of IP only raises the interest of IT departments. Interesting when you consider that really an IP camera is nothing more than a device on the network to an IP integrator. It does not phase them and is no big deal. So, how can the CCTV industry raise awareness to its end user about the way the industry is progressing towards IP and convince them that a security company is the way that they should upgrade their cameras and not go to an IT integrator such as CISCO.

Sell what you are good at!

Well one thing in a CCTV installers favour is that on going service costs traditionally are cheaper than field IT support. On investigation we found that IT service providers have a far higher hourly rate that that of a security installer add to that that IT integrators really know nothing about how to properly secure a premises. Further to this CCTV installers are very aware the implications of failures and down times and they are audited by the NSI or SSAIB to ensure they achieve the highest standards to the end user. These benefits must be maximised to secure contracts that could otherwise be awarded to an IT integrator.

The main issue.

But back to the main problem as to how we make our end users switch and upgrade. The real answer to this is the better images and flexibility that IP Cameras can offer. Remember the days when the crime watch video showed out of focus staggered CCTV footage that made even the most enthusiastic advocates of CCTV shudder and hang their heads in shame. Well now there is HD CCTV coming to the market that really will produce images to be proud of and this can only be provided on an IP platform. However the real weapon we  have as security companies is legacy analogue equipment. There is quite simply too much value out there to be replaced overnight. So therefore by targeting customers and introducing hybrid CCTV solutions to them we should be first through the door. Many are already our customers after all.

Conclusion.

So the answer is simple . Lower servicing costs, emphasis our expertise in security issues and by using legacy equipment out there as the bait to draw end users into the IP CCTV market place. Using this approach security providers can still win the battle. Panasonic, Honeywell, Pelco, Flir, Cisco, Norbain, 360 vision technology, it does not matter who. They will all be interested to know the answer as to who is going to win so they can all target their marketing strategies appropriately!

Staff Watch CCTV.

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Not Big Brother

Watching over staff is not all about making sure they are doing their job. Under recent regulation it has become law that employer’s ensure that their staff are safe at work.

How can this be achieved?

IP cameras can provide a simple ,cost effective solution to ensure employers can meet their legal obligations and make sure their staff are safe at work ,especially when they are in a relatively isolated situation .

Examples of dangerous situations.

Shop workers.

security guards.

cashiers.

NHS staff.

receptionists.

The list goes on . All these people are exposed at times to public anger or frustration and this can put them in danger.

So how can they be protected?

Simple measures can be put in place to ensure they are able to communicate with the outside world should they feel exposed to danger. The panic button is an easy solution and very effective. IP cameras that are able to be Integrated to analytics can generate alarms and raise a response if required. The analytics can be programmed to generate alarms when they detect unusual movement such as a violent struggle or a person in area where they should not normally be.

The employer.

The bottom line is, the employer must care enough to protect his staff . With the advent of some very clever integrated CCTV systems, linked to audible devices that work on VOIP,  IP security solutions are  now available and these can now be linked to central stations in order to raise an alarm.

Conclusion.

Staffwatch, using IP CCTV will help to prevent attacks and ensure help can be raised if things do escalate. CCTV integrated to PA buttons and mobile pda solutions will definitely make sure staff are kept safer.

 

NSI, SSAIB why they are needed within the CCTV industry.

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SSAIB, NACOSS, NSI

It does not matter what inspectorate you use, the need to audit is an unquestionable asset in the security industry today. To be fair most of the big companies are “forced” to subscribe to an auditor to be able to give the correct certification to their customers in order that the customer can comply with their insurers demands.

The dreaded visit.

It is fair to say that most company Quality assurance managers dread the impending visit by their inspector,  MD’s also tend to fuss around at the last minute trying to ensure that all their paperwork is up to date and all their internal and external audits have been completed. Staff are briefed what to say and the office and vehicles are meticulously cleaned ready to greet the unwelcome guest.

Think about it though!

Why is this necessary though? At the end of the day all the inspector will look at is to see that you do what you actually say you do in order to give your customers fair service , well installed equipment and value for money. The company should always work to these standards and seek to continuously improve on them. Whats wrong with doing what you have agreed to do when you are certificated? After all it is usually the MD or QAM who has written the proceedures your company will be following anyway.

What are the benefits of being audited?

Well, training is audited , administrative procedures to, Installation standards, stock control, security screening and so on. All of these things are a crucial to maintaining the highest standards within your company. Lets be honest would you want to let anyone into your house or business to install something as sensitive as a security system if they had not been audited on the above subjects? I would think not!

It should be easy.

It certainly should be easy. All your company and its employees have to do is follow the instructions written down in your company manual , simple! Any changes or improvements to procedures simply need to be noted and updated within the manual and adhered to. Anyone cutting corners or breaking company procedures really do need to be reprimanded and bought to book . After all you must want staff to do as they are are asked and follow the instructions laid down pretty much to the letter.

Changes within the industry.

With the rapid introduction of integrated CCTV, IP cameras and integrated access control companies and inspectorates alike must adapt to these changes. Manuals will need to be re-written and procedures changed especially bearing in mind that third party networks will form the backbone of any IP CCTV solutions in the integrated security market place. This being said it will not be insurmountable to introduce standards to ensure the end user is not short changed.

Summary.

So in summary being regulated and inspected is actually good for all involved . Security companies get the staff they deserve and the staff get the training and clear working mandate they need. Most importantly the security industry is thankfully short of cowboy installers and this of course means that the end user can be rest assured that they will get a well installed reliable security solution.

Video sphere VMS software

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Why VMS ?

There are many benefits being touted about Video sphere VMS software.The main one we can see is the ability to support so many applications and be so flexible when trying to design a hybrid CCTV system.

The framework to have a scalable IP CCTV solution.

Video sphere can support small, medium and large applications that need IP CCTV solutions but need to consider legacy analogue devices . By using codecs all analogue camera equipment can be converted to IP CCTV cameras and integrated into the VMS framework. Video streaming of high frame rates up to 256 IP or converted analogue cameras per server. Ultimately by correctly configuring the network servers VMS can support thousands of cameras across a company group.

MPEG4 and H.264.

Both the above video compression formats are supported by VMS as is multiple PTZ IP cameras and video sphere HD IP solutions. As we mentioned before codecs in the form of Edge encoders are used to introduce analogue cameras in to the overall solution and this then enables existing equipment to run analytics that make these cameras intelligent this has to be considered a valuable upgrade benefit.

Alarm switching.

An important part of all IP solutions is the ability to support alarm switching to follow analytic generated alarms. VMS does this and can also be integrated to data sources such as ATM and POS transactions.

Conclusion.

VMS is a powerful piece of software , designed to be future proofed and has many features and benefits that will suit designers of IP camera solutions and integrated CCTV. It does need a robust server to work in unison with it that can back up recorded images effectively and this does add to the cost. However VMS does offer the maximum flexibility and has many benefits over black box solutions that ultimately will become a thing of the past over time.


Pet Watch

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HOW TO WATCH OVER YOUR PETS USING DOMESTIC IP CAMERAS

Domestic IP cameras.

CCTV cameras for your home have for a long time been a little too expensive for most domestic users. However within the next two years this will all be changing.

IP CCTV

So why now and not before? It is simple really, the general public have now got unprecedented access to domestic IP networks, wireless routers and most important,THE INTERNET. This means that expensive analogue camera systems, installed by professional companies, will become a thing of the past.

Why you ask? Well we have all set up a router, plugged our laptops into network point and think nothing of it. Imagine a camera so simple that this is all you do to set it up , simply plug it in! It can even be powered over the network!

Pet watch

So lots of us have to go to work and leave our precious pets at home unattended, even the most hardened individuals worry if they are away for a long period of time and the poor animals are left alone. Imagine if we could simply sign onto the Internet and view our pets to ensure they are comfortable and happy.

You can hear them.

Better still you can listen to your pet on line because voice/howls over IP is very easy to achieve these days.  If you thought your dog /cat whatever else you may keep at home is uncomfortable, all you would have to do is call a neighbour to to go and attend to them without the inconvenience of a long trip home .

Over the coming years this technology will mean that to be thought of as a considerate pet owner having IP CCTV cameras will be the only acceptable solution to leaving pets home alone.